Shipping Policy

Overview

Last updated: October 1, 2026

Thank you for shopping at Tekkyz! This Shipping Policy explains how and when your order will be processed and delivered. By placing an order on www.thetekkyz.com, you agree to the terms below.

Processing & Delivery

Order processing

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is confirmed. During sales or peak seasons, processing may take a little longer. You will receive an order confirmation email as soon as your order is placed.

Shipping rates and delivery estimates

Shipping costs and estimated delivery times are calculated and shown at checkout before you pay. Delivery times vary by destination and shipping method, and are estimates rather than guarantees.

Order tracking

Once your order ships, we will email you a shipping confirmation with a tracking number (when available) so you can follow your package.

Shipping address

Please double-check your shipping address at checkout. Tekkyz is not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us right away and we will do our best to update it before your order ships.

Delays, Issues & Contact

Delays

Occasionally, shipments may be delayed by carrier issues, weather, high order volumes, or customs processing. If your order is delayed, we will let you know as soon as possible. Tekkyz is not responsible for delays caused by the shipping carrier once a package has left our hands.

Lost, stolen, or damaged packages

If your tracking shows your order as delivered but you cannot find it, please check with neighbors and your local post office first, then contact us within 7 days. If your order arrives damaged, email us within 7 days of delivery with your order number and photos of the item and packaging, and we will work with you on a replacement or refund.

International orders

If we ship to your country, any customs duties, import taxes, or fees charged by your country are the responsibility of the customer unless stated otherwise at checkout.

Questions?

For any questions about shipping or your order, email us at thetekkyzowner@gmail.com and include your order number.